Website Surveys
Click on the titles below to jump to more information

Internal Assessment Form
'Click here to download the form'
The completed forms must be submitted to planningsurvey@pendleton-assoc.com by 1pm on the 30th April 2007.

PDG Allocation Criteria
'Click here to download the guidance notes'

Use of Technology, The 21 Questions Survey

Enforcement Survey

Pendleton Planning Survey December 2005

Find out more about the Pendleton Website Surveys

Use of Technology, The 21 Questions Survey.

During October 2006 Peter Pendleton & Associates undertook an independent Survey to identify key barriers to the use of technology by local planning authorities.

Click here to download the report.

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Enforcement Survey

During December 2005 Peter Pendleton & Associates undertook an independent survey of the provision of online enforcement information available on London boroughs' planning websites.

We created a pilot set of criteria to measure the availability of enforcement information and services at council offices and electronically via the local government website, with a particular focus on registers of enforcement notices.

This survey is not linked to PDG funding and is for information purposes only.

The report and results of that survey are available here in pdf format, click on the link below to download them:-

Enforcement Survey report.

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Pendleton Planning Survey December 2005

The results from the December 2005 Planning Website Survey are now available to view on this site by clicking on the links below.

The results are displayed in spreadsheet format for all local authorities in England, Wales and Scotland. THE SCOTTISH, ENGLISH AND WELSH SURVEY REPORTS - ARE NOW AVAILABLE.

The web-based survey of local authority planning websites was carried out by PPA from the 31st December 2005 on behalf The Office of the Deputy Prime Minister and The Scottish Executive. The aim was to review the availability and accessibility of online planning information and services on all Local and National Park Authority websites in England, Wales and Scotland.

The validated December 2005 results for the English local authorities will be used by the ODPM to assist in the allocation of Planning Delivery Grant funding.

The survey was carried out from the perspective of the web-user and aimed to assess the needs of both regular and potential one-off users of council planning services. The scope of the survey criteria included the development control process and policy but did not include the enforcement process.

To view the final scores please select the type of authority you are interested in from the list below. Local authorities are individually listed in alphabetical order.

SURVEY REPORT FOR THE SCOTTISH EXECUTIVE SURVEY

SURVEY REPORT FOR THE ODPM SURVEY

Local Authorities in England

English County Councils

Welsh Unitary Authorities

National Park Authorities (England)

National Park Authorities (Wales)

Scottish Unitary Authorities

Scottish Joint Structure Plan Teams

Below are three Maps showing the improvement of LPA websites since the November 2003 survey, please click below.

English LPA E-planning Capability November 2003 map

English LPA E-planning Capability April 2005 map

English LPA E-planning Capability end of December 2005 map

All local authorities in Scotland were surveyed against the 21 Criteria, with the exception of the Scottish Joint Structure Plan Teams which were surveyed against 11 criteria, to reflect their different planning roles and responsibilities.

All local authorities in England and Wales were tested against the 21 Pendleton Criteria, with the exception of the English County Councils and the National Parks in England and Wales. To reflect their different roles and responsibilities, the English County Councils were tested against a revised 21 criteria and the National Park Authorities were tested against 24 criteria.

The Criteria can be viewed on this website by clicking on the 'Pendleton Criteria'

Please note that points were not awarded for

o Application and decision registers and committee schedules that were out of date;
o Links or services that did not work;
o Where planning conditions/reasons for refusal were listed for committee decisions only (not delegated);
o Only general guidance information on appeals was given;
o Summaries of Development Plans, Inspector's Reports or Proposal Map modifications;
o Information/services provided via external websites unless it is clear on the LPA website what is available on the external site and how to access it. A simple link with no explanation was not enough.
For any queries relating to PDG funding, please contact the ODPM.

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To find out more about the Pendleton Website Surveys, please click on the links below:

Advice on how to maximise your Pendleton score

The Essential Guide to the December 2005 PPA Website Survey

The Essential Guide to the December 2005 PPA Scottish Website Survey

Survey Period Flow Chart

Frequently asked Questions

Previous Website Surveys

Pendleton Criteria

PPA undertook and published surveys of planning websites of the London Boroughs in 2002 and 2003 and authorities in the South West in 2003.

We conducted the first Pendleton planning website survey for England and Wales in 2003 (based on our Pendleton Criteria), which was published by PARSOL in September 2003.

PARSOL also commissioned PPA to undertake a survey of online regulatory services in England - Environmental Health, Licensing, Building Control and Trading Standards - which was published in May 2004 on the PARSOL web site and is available on our website by clicking 'here'.

We are now working with the Office of the Deputy Prime Minister and the Scottish Executive carrying out monitoring surveys of local authority websites in England, Wales and Scotland.

In 2004 the Office of the Deputy Prime Minister commissioned PPA to undertake a survey of websites in England and Wales, to assist in the monitoring of e-planning progress and the distribution of Planning Delivery Grant funding. The results of the survey are available by clicking on the 'Planning Survey 2004' link above.

Baseline data was collected for the Scottish local authorities and national park authorities in 2004 on behalf of the Scottish Executive. The results of the survey are available to view by clicking on the 'Planning Survey Scotland' link above.

On the2nd May 2005 we undertook a further planning website survey for England and Wales on behalf of the ODPM. This was a monitoring survey. The results were not used to allocate Planning Delivery Grant funding. Please click on the 'Planning Monitoring Survey 2005' link to find out more.

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